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What can every salesperson do to self-motivate and have the necessary mindset to keep going, to get energized, and to "get back up" after every rejection.
We know that customer rejections can be very demotivating. We invite you to take our 7 sales trainings and gain the necessary skills for more and more successful sales.
Here are 15 phrases that every salesperson can use to deal with demotivation and customer rejections
These phrases are very motivating and inspiring. Print them out and hang them at your workplace.
Working in sales is not easy, even for those who truly love their job. Not only beginners, but also experienced professionals in the sales department can feel the pressure in such a competitive field.
That is why a salesperson simply needs a set of practices they can rely on to stay calm, motivated, and ready for the next challenge. If your set of spirit-lifting techniques has run low, affirmations are a great way to replenish it.
Affirmations are positive statements intended to encourage, motivate, and support. Research confirms that repeated statements can help people maintain self-esteem, reduce anxiety, and overcome fears about their competence.
For affirmations to work, they must be realistic and tailored to a person's specific goals. This means that instead of focusing on general or conditional statements, it is better to use phrases directly related to the salesperson's experience.
Academy “Techniques for Personal Sales”.
What phrases work in sales?
It is good to choose statements suitable for you, aimed at improving sales results. Regularly written down or recited aloud, they can have a positive effect on the professional’s confidence and self-esteem and lead to better sales performance.
According to neurologists, 95% of our thoughts are in the subconscious, meaning our deepest beliefs strongly influence how we behave. So these phrases can positively affect our subconscious thoughts.
Here are a few examples of positive statements that can help salespeople become more motivated and have a more positive outlook on work and life.
1. I am confident in my ability to make a sale
For salespeople, self-confidence is a must, but no one is Superman and can feel 100% all the time. This statement is especially useful to tell yourself when a deal ahead scares you or you are experiencing imposter syndrome.
2. I have the knowledge and skills to support my clients.
Imposter syndrome usually appears when a person doubts their skills and abilities. That is why you should take time, focus, and remind yourself that you have or can acquire the skills and knowledge needed for success. This is a great way to get back on track.
3. I achieve results
The salesperson’s job is to sell and ultimately increase the company’s profits. This simple phrase confirms that you have already achieved results in the past and strengthens the belief that you will continue to achieve them in the future.
4. I can turn difficulties into opportunities
Failures are common, but you can overcome them. Repeat to yourself “I can turn failure into opportunity,” recognizing that mistakes and setbacks happen, but that should not limit you.
5. Every rejection is an opportunity to meet the perfect client
Every salesperson faces many rejections. However, long periods of rejection can be discouraging. If you are depressed by rejections, this statement will be very helpful. Although it is frustrating to be rejected and lose a potential client, it creates space and an opportunity to meet the ideal client. This sentence will help you reframe rejection and look at it from a positive perspective.
6. Every "no" I hear is an invitation to grow and improve.
When you hear a rejection, you can receive great feedback. As you think about the deals you did not close, try to understand what you can do differently next time or where you can improve your approach. It is better to treat these events as an invitation to do something better, instead of getting upset about being told “no”.
7. I solve clients' problems, and I am great at it.
Sales are about helping clients solve their problems. Highlighting your ability to solve problems creatively and effectively is a good and useful reminder.
8. I help clients by listening to their needs
You will not be able to help clients if you do not listen to them and try to understand their needs. Listening to the client is one of the key competencies of successful salespeople. This affirming sentence will help you strengthen your listening skills.
9. I do everything possible to achieve results
This statement serves as a reminder that the impossible is possible if every effort is made to change.
10. I am ready for anything
To turn a skeptical client into a loyal one, you need to be able to handle objections. This statement serves as a reminder of the importance of preparation, no matter what obstacles stand in your way.
11. I can achieve any goal I set for myself.
Sometimes you simply need a purely positive statement. And this statement can be your positive boost. As you work toward your sales goals, visualize closing the deal.
12. I act honestly and honorably
Unfortunately, salespeople have a reputation for being untrustworthy, which makes their job harder overall and complicates building relationships with potential buyers. This sentence serves as a reminder to work with integrity, which is crucial for building trust among clients.
13. I am paid well for what I love to do
Percent-based incentive schemes are stressful. One month you may meet the target and earn good money, and the next month you may fail and close no deals at all. A mantra like “I am paid well for what I love to do” focuses on earning what you deserve.
14. I am continuously learning and developing
Even the most experienced professionals in sales find ways to learn and improve. Repeating this sentence will make it easier to accept feedback and support you on the path to building your career as a successful salesperson.
15. I know when to push and when to step back
Salespeople need to know how and when to keep going. However, it is just as important to respect boundaries and know when to let the client go and move on.
Academy “Techniques for Personal Sales”.
How to include the sentences in everyday life:
Write down the ones that resonate with you and keep them in sight.
At the start of your workday, say your favorite statements aloud 5-10 times.
Repeat your statements while practicing your daily meditation.