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Introduction to Business Communication eLearning Course

A training to improve your business communication skills

With this e-course you will develop and improve your communication skills in a business environment, as well as listening, verbal and non-verbal communication skills.

What is business communication and can we be trained for it? What is the place of business communication?

What is the nature of business communication: the totality of the relationships and behaviours of the participants in business life are generally called business communications (business communication). Business communication is the process of transmitting and receiving messages or information. This eLearning training will help you to improve your working relationships with your colleagues, employees, customers or partners. It will help you learn to communicate effectively in a business environment and ensure your successful professional development.

What are the basic processes and methods of business communication? What are the communication skills you should strive for?

Communication is a must in human behaviour. It is the basis of social life and cultural development. Is communication limited to sending and receiving messages verbally or in writing, or is it a richer channel in which other non-verbal messages flow: about personal and corporate culture, education and the development of society? In business life, business communication has its own rules that we must know and respect. What determines it and how to deal with it can get valuable information from our training.

The e-course we are offering is modern, richly illustrated and non-intrusive. You will be able to handle it on your own as we used very accessible language and many examples. You will understand the basic rules of business communication and build skills that will help you behave professionally and confidently in a business environment.

The training will be useful regardless of your field or level of professional development. Whether you are an executive, a manager, a specialist in a particular field or simply want to enrich your knowledge and skills in the subject, you can benefit from our e-learning course.

Course Contents "Introduction to Business Communication"

  • Stages of communication.
  • What is verbal communication - definition and objectives.
  • What is effective verbal communication - power of voice, articulation, attention-getting techniques.
  • What is non-verbal communication - definition and objectives. Proper interpretation of body language.
  • Listening vs active listening.

Advanced course: 'Business communication and correspondence' Order here

  • How to conduct effective written business correspondence.
  • Best practices for writing business email.
  • The rules for business phone calls.
  • How to organize and conduct effective business meetings.

How to pass the e-learning training?

Each trainee receives a personal account to access the training. It is completed online, at a time and place convenient to the user. The only things needed are a computer/laptop and internet access.

If you are interested in our services or have further questions, you can contact us at +359 2 850 53 64, or e-mail: office@nitbg.com.

A short excerpt from the Introduction to Business Communication training:


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