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Online course Decision making and problem solving

E-learning "Decision making and problem solving"

Decision making and problem solving are key skills that every person should have.

С каквото и да се занимавате, където и да се намирате, всеки ден трябва да вземате решения и да решавате проблеми – било то по-важни или не чак толкова – като например какво да закусите днес, в какъв цвят да пребоядисате кухнята, време ли е да сключите брак с партньора си и мн.др..

Връзката между вземането на решения и решаването на проблеми е силна. Вземането на решения може да се разглежда като част от процеса по решаване на проблемите.

Content of the e-learning "Decision Making and Problem Solving"

• What is the decision-making process?
• Intuition vs. Reasoning.
• Tips to help you make better decisions.
• Technique "Six Thinking Hats".
• Stages of the problem solving process.
•How to decide what is most important in life?

Example from e-learning "Decision making and problem solving“

Often the best solution comes when we change the way we look at a problem and by exploring all points of view. To do this, you can use the Six Thinking Hats approach, created by Maltese thinker, author, inventor and consultant Edward de Bono.

How to use the Six Thinking Hats approach?

Each "thinking cap" represents a different way of thinking.

White Hat: It can also be called informational, as it focuses on the information available. When "using" this hat, look carefully at the information you have, analyze past trends, and see what you can learn from them. Look for gaps in your knowledge, and try to either fill them or take them into account.

Red Hat: This is the emotional hat. When you "wear" the red hat, you need to examine the problem using your intuition and emotions. In addition, consider how others would react to your solution.

Black Hat: The black hat is the negative hat. With it, you should consider the potential negative outcomes of your decision. Try to understand why your decision might not be the best one. This is an important point as it highlights the weak points of your plan. But if you identify them, you will be able to eliminate them.

Yellow Hat: This hat helps you think positively. An optimistic viewpoint will show you the benefits of the solution and its value. The yellow hat will help you move forward even when everything seems bleak and difficult.

Green hat: The green hat represents creativity. With it, you create the creative solutions to the problem. It is a free and unrestricted way of thinking that does not criticize ideas.

Blue Hat: This is the so-called managerial hat - it represents controlling the process -the presentation of the problem, the reasons for the discussion and the ultimate goals.

How training is delivered?

Each trainee receives a personal account to access the training. It is completed online, at a time and place convenient for the user. The only things needed are a computer/laptop and internet access. 

If you are interested in our services or have further questions, you can contact us at +359 878 685 304, e-mail: office@nitbg.com or by filling in the contact form below.

Често задавани въпроси

What is the e-learning course "Decision making and problem solving" about?
This e-learning course focuses on two key skills that everyone uses in everyday life: making decisions and solving problems. It explains the decision-making process, the relation between intuition and reasoning, and practical tips for making better choices. The course also covers the stages of problem solving and how to decide what is most important in life.
What topics are included in the course?
The course covers the decision-making process, intuition versus reasoning, tips for better decisions, and the Six Thinking Hats technique. It also explains the stages of the problem-solving process and includes guidance on how to decide what matters most in life. The content is designed to help learners view problems from different perspectives and find better solutions.
What is the Six Thinking Hats technique?
The Six Thinking Hats technique is a method for exploring a problem from different points of view. Each hat represents a different way of thinking: informational, emotional, critical, positive, creative, and managerial. It helps people examine information, emotions, risks, benefits, ideas, and goals before making a decision.
How does the course explain better decision making?
The course shows that better decisions come from understanding the decision-making process and looking at a problem in more than one way. It also compares intuition and reasoning and offers tips to support clearer thinking. By considering different viewpoints and possible outcomes, learners can make more informed choices.
How is the training delivered?
The training is delivered online and each trainee receives a personal account to access it. You can complete the course at a time and place that is convenient for you. All you need is a computer or laptop and an internet connection.
How can I contact you for more information?
If you are interested in the service or have further questions, you can contact the company by phone at +359 878 685 304 or by email at office@nitbg.com. You can also fill in the contact form on the page. This makes it easy to request more details before enrolling.

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